Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Some of the Menu Bar icons (under File, Edit, View etc) are turned Black!

  • 2 respostas
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

Rohit_Saraf
Rohit_Saraf
more options

The dropdown menus of Fle, Edit, View etc have some items which are black. I have an updated antivirus running, which detected no virus after a full scan.

The dropdown menus of Fle, Edit, View etc have some items which are black. I have an updated antivirus running, which detected no virus after a full scan.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

This can indicate an incompatibility between Firefox and your graphics card driver. Could you try disabling Firefox's use of hardware acceleration for graphics?

You usually need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

orange Firefox button (or Tools menu) > Options > Advanced

On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"

If you restart Firefox, is the issue resolved (or at least improved)?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can use one of these to start Firefox in Safe Mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled