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I can no longer print from a website. I can from other browsers but not Mozilla. Help

  • 2 respostas
  • 2 have this problem
  • 4 views
  • Last reply by mouse1

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I used to be able to print any time I needed to. Then the print became so small I could not read it. Then the pages I printed from the website, printed blank pages. I contacted Thunderbird because this was first noted on email when I tried to print something from a website, they told me it was a Mozilla problem. So I then tried to print straight from the website and got the same thing. Nothing. The page is completely blank when printed.

I used to be able to print any time I needed to. Then the print became so small I could not read it. Then the pages I printed from the website, printed blank pages. I contacted Thunderbird because this was first noted on email when I tried to print something from a website, they told me it was a Mozilla problem. So I then tried to print straight from the website and got the same thing. Nothing. The page is completely blank when printed.

Chosen solution

These suggestions are not the problem and I have contacted HP and they have run all the diagnostics and they say the problem is not with the printer or the software. All other browsers print, just not Mozilla

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Chosen Solution

These suggestions are not the problem and I have contacted HP and they have run all the diagnostics and they say the problem is not with the printer or the software. All other browsers print, just not Mozilla