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Getting an error message when opening a PDF being displayed in FF 24 in Adobe Acrobat XI

  • 1 resposta
  • 8 have this problem
  • 20 views
  • Last reply by kobe

krdell
krdell
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I have the very latest versions of FF and Adobe Acrobat Pro XI and FF Adobe Acorbat Plugin. When I open a PDF (regardless of size) and view it in FF then click the download button then select the option to open in Adobe Acrobat I get the error stating "There was an error opening this document. The file is damaged and could not be repaired. " If I download the file locally THEN open it usually works fine. This happens to me on both Mac and PC. Any suggestions? Thanks in advance

I have the very latest versions of FF and Adobe Acrobat Pro XI and FF Adobe Acorbat Plugin. When I open a PDF (regardless of size) and view it in FF then click the download button then select the option to open in Adobe Acrobat I get the error stating "There was an error opening this document. The file is damaged and could not be repaired. " If I download the file locally THEN open it usually works fine. This happens to me on both Mac and PC. Any suggestions? Thanks in advance

All Replies (1)

kobe
kobe
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Have you reinstalled that plugin (Acrobat), or tried to use Firefox's bulit in PDF reader (PDF.js).