Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Can't play video on Galaxy Tab 3 w/FF24

  • 3 respostas
  • 10 have this problem
  • 2 views
  • Last reply by raphael75

raphael75
raphael75
more options

I have a Galaxy Tab 3 10.1 and FF 24. When I try to play a .mp4 video directly (pasting in the full path to the .mp4 file) nothing happens. I get no error messages, just a gray screen.

In addition, when I try to play the same video using jwplayer, when I click the play button, nothing happens.

The same video plays in FF24 on the Galaxy Tab 2, but the audio is choppy (video is perfect).

I can also play the same video in the Dolphin browser and Android browser on the Galaxy Tab 2 or 3, and Safari on the iPad with no issues.

I have a Galaxy Tab 3 10.1 and FF 24. When I try to play a .mp4 video directly (pasting in the full path to the .mp4 file) nothing happens. I get no error messages, just a gray screen. In addition, when I try to play the same video using jwplayer, when I click the play button, nothing happens. The same video plays in FF24 on the Galaxy Tab 2, but the audio is choppy (video is perfect). I can also play the same video in the Dolphin browser and Android browser on the Galaxy Tab 2 or 3, and Safari on the iPad with no issues.

Chosen solution

Please try Firefox Beta. The Galaxy Tab 10.1 is an Intel device and we have an Intel specific build of Firefox in the Play Store as Firefox Beta.

We are looking to release the Android Intel version of Firefox shortly as a stable version.

Ler a resposta no contexto 👍 14

All Replies (3)

Kevin
Kevin
  • Moderator
more options

Chosen Solution

Please try Firefox Beta. The Galaxy Tab 10.1 is an Intel device and we have an Intel specific build of Firefox in the Play Store as Firefox Beta.

We are looking to release the Android Intel version of Firefox shortly as a stable version.

raphael75
raphael75 Question owner
more options

Thanks for that information. I will look forward to the Intel version.

raphael75
raphael75 Question owner
more options

Good news - I tested FF25 beta on the Galaxy Tab 3 and the videos played.