Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Firefox stops working when mouse stops on page.

  • 1 resposta
  • 3 have this problem
  • 1 view
  • Last reply by philipp

mrdave626
mrdave626
more options

Firefox stops processing data, downloading, and/or playing videos when mouse stops moving. If I click outside Firefox window, it resumes, or I have to keep moving my mouse.

I reloaded Firefox and Flash, to no avail. Internet Explore works OK.

Firefox stops processing data, downloading, and/or playing videos when mouse stops moving. If I click outside Firefox window, it resumes, or I have to keep moving my mouse. I reloaded Firefox and Flash, to no avail. Internet Explore works OK.

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, this is unfortunately a known regression in firefox 25 that is affecting a small portion of users, for reference please refer to bug #933733.

your best option is probably to downgrade to firefox 24 at the moment until the issue gets resolved.

Install an older version of Firefox