Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Firefox 26.0 always says it is out of date and that it is up to date

  • 1 resposta
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

scnash31
scnash31
more options

When Firefox starts the first tab is "You're almost there!" saying the version is out of date, but the Help > About > window shows Firefox 26.0. I have a screen shot if you want it. If I click on "get the newest version" I get "Congrats! you're using the latest....."

When Firefox starts the first tab is "You're almost there!" saying the version is out of date, but the Help > About > window shows Firefox 26.0. I have a screen shot if you want it. If I click on "get the newest version" I get "Congrats! you're using the latest....."

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with preferences.

Note that your System Details List shows that you have a user.js file in the profile folder to initialize some prefs on each start of Firefox.

The user.js file is only present if you or other software has created it, so normally it wouldn't be there. you can check its content with a plain text editor if you didn't create this file yourself.

The user.js file is read each time you start Firefox and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.

Rename or delete the prefs.js file and possible numbered prefs-##.js and user.js files to reset all prefs to the default value.