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My firefox crash when i open this site http://dealpursue.com I am using windows 8 OS

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  • Last reply by cor-el

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When ever i open this site http://dealpursue.com firefox crash. This site opens fine on IE. I try to reset the firefox and installed adobe flash player and java. still didn't help.

When ever i open this site http://dealpursue.com firefox crash. This site opens fine on IE. I try to reset the firefox and installed adobe flash player and java. still didn't help.

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Diego Victor modificouno o

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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:


I'm not seeing any plugins (e.g. Flash) active on the main page.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

In Firefox Safe mode these changes are effective:

  • all extensions are disabled
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored
  • default toolbar layout is used (localstore-safe.rdf)
  • Javascript JIT compilers are disabled (javascript.options.*jit)
  • hardware acceleration is disabled
  • plugins are not affected
  • preferences are not affected