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can't find server on one specific website

  • 3 respostas
  • 7 have this problem
  • 1 view
  • Last reply by Moses

khaleesi03
khaleesi03
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For the past 2 days I have been unable to access the website for nbcnews.com (and today.com which is related---however, I have no issues with nbcsports and nbc for shows). This has been one of my home tabs for months and nothing I can think of has changed in the last few days. I do not have problems with any other site I frequent.

I have tried accessing it different ways---through my home tab, through google, and through the nbc sites I can access---each time I get the same "Problem loading page Server Not Found Firefox Can't Find the Server at nbcnews.com".

I have tried clearing cookies and cache, and also discovered I can't reach this site on Chrome or IE either. I'm not sure I want to try a reset. Is there anything else I can try or any reason you can think of why this one site might be an issue?

For the past 2 days I have been unable to access the website for nbcnews.com (and today.com which is related---however, I have no issues with nbcsports and nbc for shows). This has been one of my home tabs for months and nothing I can think of has changed in the last few days. I do not have problems with any other site I frequent. I have tried accessing it different ways---through my home tab, through google, and through the nbc sites I can access---each time I get the same "Problem loading page Server Not Found Firefox Can't Find the Server at nbcnews.com". I have tried clearing cookies and cache, and also discovered I can't reach this site on Chrome or IE either. I'm not sure I want to try a reset. Is there anything else I can try or any reason you can think of why this one site might be an issue?

Chosen solution

Great! Glad you got that fixed! Please be sure to mark the solution that helped you by clicking Solves this problem on the right side of the reply.

If you have another question or problem with Firefox, do not hesitate to ask a new question by clicking Ask a New Question and do not post your new question in this thread.

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All Replies (3)

Moses
Moses
  • Moderator
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Hi there!

Sorry you're having problems with this. We will try to help you out here.

First I see that you have Norton Toolbar installed. Can you try to disable that? Go to Firefox button > Add-ons > Norton Toolbar > Disable' and restart Firefox when prompted. Let me know what happens.

khaleesi03
khaleesi03 Question owner
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Weird---the toolbar was already disabled, but somehow when I restarted firefox anyway the site has now reappeared. Thanks!

Moses
Moses
  • Moderator
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Chosen Solution

Great! Glad you got that fixed! Please be sure to mark the solution that helped you by clicking Solves this problem on the right side of the reply.

If you have another question or problem with Firefox, do not hesitate to ask a new question by clicking Ask a New Question and do not post your new question in this thread.