Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why are ads not being blocked?

more options

I have recently reformated and reinstalled my Windows7 version. Changed the search to Google; and am using FIREFOX. Also have AdBlock Plus installed.

BUT .... it appears that AdBlock is not functioning. I have reset the 'approve' ads in the tool area; with no improvement; and a couple of other free scam programs..

Please ...... the ads are 'eating' my browsing alive...

I have recently reformated and reinstalled my Windows7 version. Changed the search to Google; and am using FIREFOX. Also have AdBlock Plus installed. BUT .... it appears that AdBlock is not functioning. I have reset the 'approve' ads in the tool area; with no improvement; and a couple of other free scam programs.. Please ...... the ads are 'eating' my browsing alive...

Chosen solution

Note that some installers or updates come with unwanted additions, so make sure to always look for check boxes if you update or install programs like Java and Flash.

Ler a resposta no contexto 👍 0

All Replies (4)

more options

Are these normal ads in web pages, or additional ads injected into them? If they are extra ads, one of your other extensions might be the culprit.

Try disabling ALL nonessential or unrecognized extensions on the Add-ons page. Either:

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

In the left column, click Extensions. Then, if in doubt, disable.

Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Does that change the ads you see?


Also, you might previously have been using a list of filters for Adblock Plus that fine-tuned it for various sites. Do you recall installing anything like that?

more options

It sure looks like it. Did what you suggested, and was astonished to see 4 unatuthorized unknown files in it. Disabled all, and went to the latest web site where I was being crowded out .... and all gone!!! What makes me wonder now is how they got in; I have been reformating this week end, and merely installed FF as my browser.....so instenct tells me that somehow FF is involved?????? THANKS!!!!!!!!! Feel great to surf now with pleasure !!!!!!!!!

more options

Chosen Solution

Note that some installers or updates come with unwanted additions, so make sure to always look for check boxes if you update or install programs like Java and Flash.

more options

You might also want to visit the Windows Control Panel, Uninstall a Program, an click the "Installed on" column heading to bring the most recent additions to the top. Just in case you got any other bundled surprises.