Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The update to 26 does not install, the box just stays up, how do I fix it?

more options

I keep getting reminders to update to 26, I click on the update, and the dialog box icon continues without installing anything. I have a MacBook Pro with a 2.4 chip, and am running Mac OS 10.7.5. I also can't get new Flash player installed, and assume it's because Firefox is not updated.

I keep getting reminders to update to 26, I click on the update, and the dialog box icon continues without installing anything. I have a MacBook Pro with a 2.4 chip, and am running Mac OS 10.7.5. I also can't get new Flash player installed, and assume it's because Firefox is not updated.

All Replies (1)

more options

Please try manually updating Firefox.
To do so, please download to most recent version from our website.

Do this fix the updating issue and the Flashplayer issue?