Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I cannot scroll down and scroll up after few seconds. Problem occurs only on Firefox. I have tried "everything"

  • 2 respostas
  • 9 have this problem
  • 1 view
  • Last reply by cor-el

user1064931
user1064931
more options

I have Firefox 27.0.1 installed on my Mac running OSX 10.9.2. Suddenly, I am unable to scroll down and up using the mouse scroll feature and the track pad on my computer. I can only scroll down and up using the arrow keys on my keyboard. This problem occurs only when I use Firefox. Therefore, it is a Firefox problem. Is there anybody who can help me to resolve this problem?

I have Firefox 27.0.1 installed on my Mac running OSX 10.9.2. Suddenly, I am unable to scroll down and up using the mouse scroll feature and the track pad on my computer. I can only scroll down and up using the arrow keys on my keyboard. This problem occurs only when I use Firefox. Therefore, it is a Firefox problem. Is there anybody who can help me to resolve this problem?

All Replies (2)

user1064931
user1064931 Question owner
more options

I am testing again Firefox right now and it seems it works. Weird... I have not changed anything/any option.. :)

user1064931 modificouno o

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that on Mac the scroll bars can be hidden and only have them show when you scroll the page so you can see the current scroll position.
The idea is that a touch pad is used that doesn't require the scroll bars to be visible and thus have more screen estate for the browsing area.
You can make the scroll bars always visible: 

System Preferences > General > Show Scroll Bar > Choose "Always"