Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

i lose all my cache and add ons after i restart my pc everytime

  • 2 respostas
  • 4 have this problem
  • 12 views
  • Last reply by cor-el

saifrazak
saifrazak
more options

i install some add-ons play some online multiplayer games(contract wars,spiral knights) and after i restart my pc,voila,all the add ons and the game cache is gone,i have to load the game again and download the extensions again,and each time i reload the game without closing firefox IT WILL start loading from the start,and this problem happens each and every time i restart my pc.now, i have checked i have cache set at maximum 1024mb,i have enabled remember history.SO WHAT IS THE PROBLEM

i install some add-ons play some online multiplayer games(contract wars,spiral knights) and after i restart my pc,voila,all the add ons and the game cache is gone,i have to load the game again and download the extensions again,and each time i reload the game without closing firefox IT WILL start loading from the start,and this problem happens each and every time i restart my pc.now, i have checked i have cache set at maximum 1024mb,i have enabled remember history.SO WHAT IS THE PROBLEM

All Replies (2)

Wesley Branton
Wesley Branton
more options

Please checkout this Mozilla support article.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have software like Advanced SystemCare that might reset some files to older versions to protect these files against changes then check the settings or uninstall this software.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.