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Currently Firefox is not opening gmail or yahoo mail, it will open all other web addresses, What seems to be the problem??

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  • Last reply by Riya

roadworks88
roadworks88
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From sometime Thursday 20th March 2014 after approx 4:00 pm my Firefox would not open ther Gmail or Yahoo accounts, I can still open web pages for other web addresses. I cannot recall any upgrades or changes being made to my laptop during the day. I use Win 7 Professional and Firefox 28. I have gone through suggested troubleshooting information and still same problem exists.

From sometime Thursday 20th March 2014 after approx 4:00 pm my Firefox would not open ther Gmail or Yahoo accounts, I can still open web pages for other web addresses. I cannot recall any upgrades or changes being made to my laptop during the day. I use Win 7 Professional and Firefox 28. I have gone through suggested troubleshooting information and still same problem exists.

Chosen solution

Clear the cache from google.com & yahoo.com. Select-

Tools > Options > Advanced > Network > Clear Now.

and then reload the page.

You can also read this article if the above instructions doesn't work.

https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords

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All Replies (1)

Riya
Riya
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Chosen Solution

Clear the cache from google.com & yahoo.com. Select-

Tools > Options > Advanced > Network > Clear Now.

and then reload the page.

You can also read this article if the above instructions doesn't work.

https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords