Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Dont get email to reset mozilla passaword

more options

Hi

I have been trying for a while now to reset my password to log in to Mozilla addon section, tried multiple time to reset the password by requesting it to be sent to my email address but it never comes through to my email.

i know it is the correct email because i receive the message : " Password Reset The password reset link was sent to your email address. "

Please do something about this. or tell me how to resolve this problem

Hi I have been trying for a while now to reset my password to log in to Mozilla addon section, tried multiple time to reset the password by requesting it to be sent to my email address but it never comes through to my email. i know it is the correct email because i receive the message : " Password Reset The password reset link was sent to your email address. " Please do something about this. or tell me how to resolve this problem

All Replies (2)

more options

Check the "Spam" folder . It may be there .

user669794 modificouno o

more options

If those emails didn't end up in the "spam" folder, Addons.Mozilla.Org has their own support forum here:
https://forums.mozilla.org/addons/index.php

The AMO Feedback and Support section is here