Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Th updated Mozilla will not print PDF documents. Windows will.

more options

I have tried to print PDF documents from two of my accounts--Bank of America and American Express. Won't print. but will print if I use Windows Explorer.

I have tried to print PDF documents from two of my accounts--Bank of America and American Express. Won't print. but will print if I use Windows Explorer.

All Replies (1)

more options

Other users have reported the same problem but I haven't researched the solution (if any). I think the best short-term workaround is to change to using the Adobe Acrobat plugin. This article has the steps for that: View PDF files using Firefox’s built-in viewer.