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Everything lost with new firefox sync

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I formated my PC, installed the new Firefox and, when I tried to sync, i found out I need to create a new account to the new Firefox sync. As I can't access my old account I have lost everything! I used my old email and password to this new sync but of course it didn't work as it is a new account.

So, how can a I recover my old account's data? Mozilla can't do a new service without migrating your data from the old one right?

I formated my PC, installed the new Firefox and, when I tried to sync, i found out I need to create a new account to the new Firefox sync. As I can't access my old account I have lost everything! I used my old email and password to this new sync but of course it didn't work as it is a new account. So, how can a I recover my old account's data? Mozilla can't do a new service without migrating your data from the old one right?

All Replies (7)

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You would have to install the previous Firefox 28 version in another directory if you want to access data on the Sync server of the previously used Sync version.

cor-el modificouno o

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But it won't transfer my data to new sync. There is no way to migrate them?

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See this for the correct way to update to the new Sync - How to update to the new Firefox Sync

Problem is I doubt if that will work now considering you used the same email address (username) as before.

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Thanks the edmeister, but this procedure is for those whom already have theirs data. I'll try the following:

  1. Download old Firefox and sync with my old account;
  2. When it's done syncing, I'll upgrade to the new Firefox;
  3. Then, I'll unlink the old and relink with with the new sync service.

It's a shame Mozilla make all that noise for it's new service and it sucks at non migrating your stuff.

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how do I get that Firefox 28?

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Sorry, I got a little confused in the previous post because when I clicked on the hyperlink I saw a directory with multiple folders. But, I was able to figure it out. THANK YOU SOOOO FREAKING MUCH!!!!!! I got my bookmarks :-)