Thunderbird Community Forum

I know the blue circled number is the unread emails in the folder.

What are the black and grey circled numbers?

Is there an encyclopedia or user manual for Thunderbird?

Why are there two folders, "junk" and "spam"?

All your help verbiage seems to treat them as one, but the program doesn't We have emails cycle from spam to inbox to spam, and the only way to deal with them is to delete them The inbox decides they are spam (how?) and does it repeatedly regardless of the various attempts to move them back to the inbox. There are no "not spam" action commands. Please get rid of the spam folder (classify everything as junk) or give us some management tools to direct emails to their proper location.

Hello,

I would like to change the icons of the star that are used to show messages as flagged and unflagged.

I have read in some posts that one can replace the icon files, but I cannot find any folder where they are stored. Where are the icon files stored in 128.5 on macOS (Macintosh)?

Is the process for replacing the icons as simple as replacing the icon files?

If you have replaced these icons, would you please tell me about your experience and give me your tips?

Thank you.

Rick

I recently installed Thunderbird on my devices and PC. I used the auto config and it said all was good. But I just found out that none of my email is actually going out. I checked the outgoing settings and they all look good compared to what my provider has listed, but when I finish the manual setting it says it can't connect to port 465 I contacted my provider and they said talk to Thunderbird you have an old version. But it isn't old.

Update: I installed Thunderbird on my new PC with the same settings and it works, but the installed apps on my Android devices don't

Hi there,

I recently switched to Thunderbird to track my multiple email accounts, but it is not letting me select text so I can copy-paste.

Each time I click and drag, it swipes to the next or previous email, depending on if I drag left or right.

I had a look through my settings but cannot find a way to stop it swiping to other emails. Double clicking to select the word and then the whole sentence does not work.

I had a dig through the Help Site but couldn't find a reference to this issue/setting.

How do I stop Thunderbird from swiping between emails so I can select text to copy?

Thanks :)

I have a business domain with four email accounts at GoDaddy on Microsoft Outlook. I have a new laptop (Windows 11); when I set up Thunderbird for the accounts, three came in fine, but one does not connect to the server - the account on TB shows just an "Inbox" with no mail, no other folders. All the settings appear to be identical between the different accounts. What am I missing?

I do not see server settings option. Under account settings, I see outgoing server (SMTP) but not incoming! PLEASE HELP as my service provider changed their email client server settings and unless I can update, I cannot use Thunderbird.

Hello there. I've followed the instructions in the appropriate support article and transferred our Thunderbird profile from a Widows 10 machine to a Windows 11. My profile as a .zip file is larger than the 2GB limit, so I used the Widows Explorer cut and paste. It's likely that I've done something slightly awry as one of my local sub folders hasn't transferred. Otherwise TB works fine. Is it possible to just restore the particular local folder, as I can find both the entries in my mail folder on windows explorer? However the view of the two entries looks rather different on the two computers when I compare a local folder that has transferred. Regards, Arthur

Bonjour Les messages ne s'affichent pas en mode 'normal' Je dois me mettre en mode 'DEPANNAGE' pour les afficher ?

pouvez vous m'aider Merci

Version thunderbird 128.5.0esr 32 bits

After a bit I use Thunderbird, my sent emails are not copied, out of nowhere. I need to kill thunderbird

and then it is fine for a few hours, until it happens again. This since weeks. The error I get is:

our message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-XXXX@XXXXXX.edu.

How can I solve it?

For some reason, I am getting message that the Certificate for server is not valid (etc.). I can not get or send my emails as of this morning. Is there something I can do to resolve this issue?

Hello the team,

Since your last update, sending message by Thunderbird is problematic. When checking, the menu flashes quickly, out of all control. Impossible to cancel, send, correct. You can absolutely do nothing. After a while (2-3 minutes of this flashing and it's long...) The message is sent. Before updating, this problem did not exist. Please do the necessary to remedy this bug. Thank you for your help. Jean-Luc Demély - Switzerland

I want my emails to be listed with the latest up top, and then chronologically. I have selected countless times "unthread emails" but it's not listing mails separately in chronological order. It's especially frustrating as I want Firebird to be a viable alternative.