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When I send emails to friends, all they get is unreadable messages. Why?

  • 5 replies
  • 2 have this problem
  • 16 views
  • Last reply by budlor

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All of my emails going out to different people are unreadable when they receive them. They all use different webmail , such as yourwebmail.org for their email client. Could this be the problem? They think I'm ignoring them. Any help will be greatly appreciated. Could I have accidentally set my email to be sent as a foreign language? I do have friends in Russia that I email. any answers will be greatly appreciated. Thank you. Warren

All of my emails going out to different people are unreadable when they receive them. They all use different webmail , such as yourwebmail.org for their email client. Could this be the problem? They think I'm ignoring them. Any help will be greatly appreciated. Could I have accidentally set my email to be sent as a foreign language? I do have friends in Russia that I email. any answers will be greatly appreciated. Thank you. Warren

Chosen solution

As it turns out, they all were using the same web mail provider and it was hacked this past week. Thank you for all your help.

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... are unreadable when they receive them.

Can you provide a little more information about what 'unreadable' means?

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They tell me that the letters are jumbled up and do not make sense. They do not spell words that they recognize.

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Do you have TB set to send messages in HTML but the recipient mailboxes only handle plain text?

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A screenshot of the problem would certainly help. http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

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Chosen Solution

As it turns out, they all were using the same web mail provider and it was hacked this past week. Thank you for all your help.