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Portion of the browser screen are flashing intermittently and when trying to select a link out of my drop-downs, clicking the mouse selects the link above it.

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  • Last reply by ideato

paulo.eichelberger
paulo.eichelberger
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These issues occur only while using Mozilla Firefox. I'm utilizing a Lenovo Thinkpad: 1.Website seem to flicker on images, videos, maps as the mouse moves around the screen. 2. hovering the mouse over a link in the browser and left-clicking activates the link above(if there is one)

Not encountering issues with google or ie. this started a few days ago.

Thoughts?

These issues occur only while using Mozilla Firefox. I'm utilizing a Lenovo Thinkpad: 1.Website seem to flicker on images, videos, maps as the mouse moves around the screen. 2. hovering the mouse over a link in the browser and left-clicking activates the link above(if there is one) Not encountering issues with google or ie. this started a few days ago. Thoughts?

Chosen solution

Hello paulo.eichelberger, try disabling graphics hardware acceleration.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  1. Open Firefox Options window as follows:
    • click the menu button New Fx Menu and select Options.
  2. In the Firefox Options window, click the Advanced tab, then select General.
  3. In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  4. Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

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All Replies (1)

ideato
ideato
more options

Chosen Solution

Hello paulo.eichelberger, try disabling graphics hardware acceleration.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  1. Open Firefox Options window as follows:
    • click the menu button New Fx Menu and select Options.
  2. In the Firefox Options window, click the Advanced tab, then select General.
  3. In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  4. Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.