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when in my wordpress dashboard, the visual editor is not working?

  • 2 replies
  • 6 have this problem
  • 12 views
  • Last reply by cheryl10

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Periodically when I am in my wordpress dashboard, the visual editor is not working. Sometimes and not all the time. I have tried the following: Deactivated plug ins individually changed theme cleared cache uninstalled firefox, then re-installed unchecked "disable visual editor"

Many thanks for any help

Periodically when I am in my wordpress dashboard, the visual editor is not working. Sometimes and not all the time. I have tried the following: Deactivated plug ins individually changed theme cleared cache uninstalled firefox, then re-installed unchecked "disable visual editor" Many thanks for any help

Chosen solution

When this happens, are you completely unable to type/edit in the editing area, or is there some limited functionality? Does the toolbar appear?

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Chosen Solution

When this happens, are you completely unable to type/edit in the editing area, or is there some limited functionality? Does the toolbar appear?

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Hi :)

I managed to flush the DNS cache which has sorted the problem and I can now see and use my visual editor.

Thank you so much for such a quick response though. It's very much appreciated!

Have a great day :)