Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My "Inbox" folder started showing "(1)" meaning 1 unread email in the folder, even when there are none unread. The num will go up but never goes below 1.

  • 1 reply
  • 1 has this problem
  • 52 views
  • Last reply by Zenos

more options

My Thunderbird Inbox always shows "Inbox (1)" even when there are no unread emails. If I receive new emails the number unread will always show one more than there are actually present. Then when they've all been read it goes back to still showing 1 unread. Is there a way to fix this? Thanks.

My Thunderbird Inbox always shows "Inbox (1)" even when there are no unread emails. If I receive new emails the number unread will always show one more than there are actually present. Then when they've all been read it goes back to still showing 1 unread. Is there a way to fix this? Thanks.

Chosen solution

Are there any subfolders?

Are you using Unified Folders view?

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Are there any subfolders?

Are you using Unified Folders view?