Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Primary Password

  • 1 reply
  • 1 has this problem
  • Last reply by Matt

Penny Sorokes
Penny Sorokes
more options

I haven't been able to use my Mozilla Thunderbird emails for over a week because I have no idea what a "primary password" is!!! I have several email addresses in my T-bird account but my primary address is sorokespso@outlook.com. I don't know where it came up with pennysorokes@gmail.com. Please help cuz I HATE Outlook and miss my T-bird!

I haven't been able to use my Mozilla Thunderbird emails for over a week because I have no idea what a "primary password" is!!! I have several email addresses in my T-bird account but my primary address is sorokespso@outlook.com. I don't know where it came up with pennysorokes@gmail.com. Please help cuz I HATE Outlook and miss my T-bird!

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

if it has a primary password, you must have set it. It does not just make them up.

See https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-primary-password

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.