Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Deleting an account...

  • 2 replies
  • 3 have this problem
  • Last reply by BigAlBat

more options

I recently had to reinstall windows, consequently reinstall Thunderbird. During installation I set up the account as I did years ago but it does not show my 23 folders. It shows only inbox & trash. So, I imported my account from a backup and it has all my folders. The problem is that both accounts have the same name, email address, & password. I would like to delete the account that has NO folders and use only the one with my 23 folders. Both accounts currently show all incoming emails. Will deleting the one account by any chance delete the other one since they are identical in name, email address, & password? Thanks.

I recently had to reinstall windows, consequently reinstall Thunderbird. During installation I set up the account as I did years ago but it does not show my 23 folders. It shows only inbox & trash. So, I imported my account from a backup and it has all my folders. The problem is that both accounts have the same name, email address, & password. I would like to delete the account that has NO folders and use only the one with my 23 folders. Both accounts currently show all incoming emails. Will deleting the one account by any chance delete the other one since they are identical in name, email address, & password? Thanks.

All Replies (2)

more options

No, they are treated separately by Thunderbird.

Helpful?

more options

Thanks David. It did delete the account even though it popped up a message saying that it couldn't delete it because there was another account with the same name. But below that message was another one that said the account was successfully remove. Thanks again.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.