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Firefox crashes

  • 2 replies
  • 5 have this problem
  • 11 views
  • Last reply by cor-el

ElizOF
ElizOF
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My Firefox browser crashes constantly without warning. Sometimes I get a message about high CPU or RAM but that makes no sense because the message appears before I haven't even opened any pages. The regularity with which it freezes, hangs, and crashes has become a nuisance factor. I've tried everything; even had my antivirus provider run tests and adjust some plugins. If there are plugins that need to be removed, please advice. I need help fixing this problem. Thank you!

My Firefox browser crashes constantly without warning. Sometimes I get a message about high CPU or RAM but that makes no sense because the message appears before I haven't even opened any pages. The regularity with which it freezes, hangs, and crashes has become a nuisance factor. I've tried everything; even had my antivirus provider run tests and adjust some plugins. If there are plugins that need to be removed, please advice. I need help fixing this problem. Thank you!

All Replies (2)

Nerevakiin
Nerevakiin
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I have a similar issue with FF 27.0.1 for windows 7. It only seems to max my ram/cpu/crash on sites that use flash or javascript(mostly Facebook causes this for me), and still happens in safemode with all addons and plugins disabled. As of current im pretty much stuck using Firefox for Linux, which isn't experiencing these issues.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See: