Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

500 error

  • Babu amsoshi
  • 0 sa na da wannan matsala
more options

I keep getting '500 error' when trying to login to my Evergy account. The Evergy support was helpful so I could use Google Chrome however I would like to use my Firefox browser. They had me clear browser history, cookies and other site data and cached images and files. Then restart the Google Chrome browser. How can I get the same data cleared in Firefox?

I have used the privacy and security settings in Firefox and cleared cache and history and cookies, but still can't log into my account.

This has been an issue since 12/01/2024

I keep getting '500 error' when trying to login to my Evergy account. The Evergy support was helpful so I could use Google Chrome however I would like to use my Firefox browser. They had me clear browser history, cookies and other site data and cached images and files. Then restart the Google Chrome browser. How can I get the same data cleared in Firefox? I have used the privacy and security settings in Firefox and cleared cache and history and cookies, but still can't log into my account. This has been an issue since 12/01/2024

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.