חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Can't change printers, reset failed.

  • 1 תגובה
  • 2 have this problem
  • 5 views
  • תגובה אחרונה מאת iamjayakumars

more options

Firefox will not allow me to change my printer. When I try to select a different printer from the dropdown menu, the menu closes and I am still on the printer I was on before. By using troubleshooting, I folllowed instructions to reset the printer. It failed. I reset the default printer to another printer via Windows 7 settings. It failed. I used followed Firefox instructions to reset Firefox (and lost my add-ons, thank you very much) and it failed. How do I get that printer selection menu working again? For now, I am having to use another browser anytime I want to use an alternate printer. Not good.

Firefox will not allow me to change my printer. When I try to select a different printer from the dropdown menu, the menu closes and I am still on the printer I was on before. By using troubleshooting, I folllowed instructions to reset the printer. It failed. I reset the default printer to another printer via Windows 7 settings. It failed. I used followed Firefox instructions to reset Firefox (and lost my add-ons, thank you very much) and it failed. How do I get that printer selection menu working again? For now, I am having to use another browser anytime I want to use an alternate printer. Not good.

פתרון נבחר

Create a new profile as a test to check if your current profile is causing the problems.
See Creating a profile:

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem
Profile Backup and Restore

Read this answer in context 👍 1

כל התגובות (1)

more options

פתרון נבחר

Create a new profile as a test to check if your current profile is causing the problems.
See Creating a profile:

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem
Profile Backup and Restore