כל המוצרים Community Forum

Is there a way to embed (insert) a PDF into the main body of my email message? I know I can embed a JPG, but when I try to embed a PDF it just attaches it. I don't want to attach it, I want the full-page PDF to appear when the email opens. (This is a PDF of a press release with image, text, and links to a web page and to an email address.)

I see YouTube videos explaining how to do it in Outlook, but can't find any instructions for Thunderbird. Any help would be appreciated!

I sent 5 batches of 150 BCC emails to my business customers in the last weeks, might be unrelated to my issue - however I cannot send emails now from Thunderbird, when I try this error message appears: "Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: avasout-peh-001 smtp ESMTP server not available (blacklisted by local policy)."

No idea what this means but I'd like to be able to send emails again. Any ideas or tips?

Hi I have just installed thunderbird on a windows 11 laptop. I have set up the email accounts that I want. On the old windows 10 laptop, we had used tags extensively. Is there a way that I can transfer these tags to the new machine? Many thanks Phil

I use an adblocker that keeps YouTube from displaying advertisements before displaying a video. It works fine. However, when a friend sends me an email with a link to a YouTube video the video always begins with an advertisement when I click on the link. If I copy the link as text and paste it into my browser (Firefox) the ad doesn't appear when I start watching the video.

I'd like to be able to avoid watching the ads. Is there something I can set in Thunderbird to allow the adblocker to work before YouTube starts to display a video?

Why do messages with links get pasted with *some* links pasting as just regular text every time? Is there a workaround? I have tried "without formatting" and "with formatting".

I send a message split into four e-mails every week to several hundred recipients. I have to paste the same text and its links into 4 outgoing message boxes in TB. I have tried two methods of pasting the four messages into Thunderbird's message creation interface: 1. write in Thunderbird or 2. write in OneNote. (OneNote offers more flexible recordkeeping.)

These messages always have several in-text links to web sites. I want all the links to survive the required three or four copy-paste cycles. Some do, some don't, and I see no failure pattern yet. For example OneNote's links may or may not survive, ditto Thunderbird's. "Failure" is pasting the "display text" only, so I have to press CTRL-K and re-enter the URL in Thunderbird's link drafting window. Time-consuming and a higher chance of an error!

Suggestions welcome. Thanks in advance.

Setting up a gmail acct & running windows 10 + TB 115.10.1 All incoming email works fine, but outgoing to gmail consisitently fails & gives a timeout message (timeout in 2 minutes). I've tried numerous SMTP settings :

smtp.gmail.com port = 465 and 587 SSL/TLS OAuth2, encrypted, and normal authentication

i have another non gmail account that sends mail just fine using all the above variations. Do i need a longer timeout? If so, i cant see how to set that. Is this just a gmail problem?? Thanks! - JLPE

I use Verizon.net whish has long been aliased to AOL.com and “pop” it down to Tbird. This has worked flawlessly for many years. On 01/24/2025 I was routinely clearing my inbox and got this message.

“The message could not be moved or copied to folder ‘Trash on rtegethoff@verizon.net because writing folder failed. To gain disk space, from the File menu, first choose Empty Trash, and then Compact Folders and then try again.”

I assumed this meant my Inbox folder was too big so I attempted to Delete one and then a number of old emails but got this same message. I thought maybe my Junk or Trash folders were too big so I managed to Delete all messages and Compacted both folders. With both Junk and Trash folders cleared to zero, I still got the above message when I tried to Delete a message from my Inbox. When I request new messages from AOL/Verizon email server I see the first 1 or 2 messages but then the above message appears and no new messages appear in my Tbird Inbox. When I log on directly to this account that is aliased on AOL.com I see many new messages. Next I tried to send a message using Tbird to my gmail.com account and the message is received at gmail.com but there is no new entry my Tbird Sent folder. I am running WINDOWS 10 McAfee Antivirus Version 1.25.208 16.0.R125 and I turned off the McAfee software and still failed. I, also, ran the PC in SAFE MODE and still failed. I am running Tbird version 128.6.0esr. There is an update listed as 128.6.1esr and I attempted to update but again got the same above message. Any help resolving this issue would be greatly appreciate

Bonjour, Suite à la dernière mise à jour de Thunderbird, tous les messages "lus" de ma boite de réception ont été doublés par le même message non lu (en gras). Je me trouve donc avec des milliers de messages à supprimer. Comment sélectionner ces faux messages non lus pour les supprimer ? Merci d'avance. gerard.pontie@wanadoo.fr

When I want to transfer an email, the email includes a table of all the "technical" data of the email to be transferred, as follows.

'-------- Message transféré --------'bold text X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 Return-Path: <0101019388c825bd-b9432d30-1e0f-40bf-9471-fdafebc85326-000000@us-west-2.amazonses.com> Delivered-To: r.caillaud@socren.fr Received: from localhost (HELO queue) (127.0.0.1) by localhost with SMTP; 2 Dec 2024 21:10:47 +0200 Received: from unknown (HELO output24.mail.ovh.net) (192.168.13.163) by 192.168.9.38 with AES256-fdafebc85326-000000@us-west-2.amazonses.com; receiver=r.caillaud@socren.fr Authentication-Results: ....................................' Can this be removed? The table sometimes has more than one page. Thanks in advance

R. Caillaud r.caillaud@socren.fr

1 - have not been able to get addresses from contacts to "to field " on forwarded or new emails 2 - email learned and marked red as junk does not get sent to junk file, takes mouse click to move to junk file

Hello, My system is ubuntu 24.04.1 Suddenly my Thunderbird no longer show inline and not even HTML code for incomming mails, just straight text. Some weeks ago everything worked fine. Of cause I have tried to tune in TB settings and the konto-specific part in TB, but nothing seems to help... I have tried a antivirus scan of the whole system with clamscan but no virus was found. Can someone out there give me a clue what to do..? Probably there is a very straight way, but I can't see it. Regards/LÖ

i can see my old emails but cannot see my new ones it will not let me put my password in or even a new one you can text me on [edited email from community support forum]

Recently, I copied some emails into my gmail account. By mistake, they ended up in the Drafts folder. Doh! I now can't get them out of there. If I try and move one, by drag-and-drop or using the right clock menu, it disappears for a couple of seconds and then reappears in the drafts folder. How do I actually move them from there to another folder? Thanks.

Hello,

i noticed with some thunderbird esr 128.6.0 ESR installations that if a user tries to forward a mail the mail is empty. Usually there should be the mail text and attachments, but its completly empty. We tried to send the mail to see if its just a visbility error, but the mail arrives empty too. This mostly happens with external mails. Internal mails still work as they should.

Any suggestions?

Many Thanks!

I use Thunderbird 128.6.1esr (64-bit) on Linux and have a mailbox file that got damaged subsequent to a folder repair attempt.

The mailbox file size report approximately 2,4gb and should contain approximately 853 individual messages, but when importing the file into the Local Folders only 5 messages are displayed.

I tried the following recovery methods to no avail: 1) Using the "Repair Folder" function in Thunderbird. 2) Importing the damaged mailbox file into Apple Mail. 3) Importing the damaged mailbox file into a clean Linux build with Thunderbird 128.6.1esr (64-bit). 4) Importing the damaged mailbox file into a clean Microsoft Windows 10 build using Thunderbird 128.6.1esr (64-bit). 5) Using "mbox2eml" in effort to convert the messages to EML format and then importing the result into a new Local Folder. 6) Using "cutmbox" to split the damaged mailbox file into smaller portions and importing the result into a new Local Folder.

Any and all advice shall be greatly appreciated!