Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Clicking on a search result opens up an empty tab

  • 1 תגובה
  • 2 have this problem
  • 5 views
  • תגובה אחרונה מאת Matt

more options

Hi there,

I have Thunderbird installed on Ubuntu 14.04 LTS.

When I search for an old email, I enter a search term into the search bar and hit ENTER.

I can then see various relevant search results.

When I click on certain results the tab that opens up is empty and simply has a divider in between.

Hi there, I have Thunderbird installed on Ubuntu 14.04 LTS. When I search for an old email, I enter a search term into the search bar and hit ENTER. I can then see various relevant search results. When I click on certain results the tab that opens up is empty and simply has a divider in between.

כל התגובות (1)

more options

Help menu > troubleshooting information. Click the button to open the profile folder. Close Thunderbird Delete the file "global-messaage-db.sqlite"

Restart Thunderbird.

Note all searches will return nothing or incomplete results until the index file is fully regenerated.