Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

which attachment format

  • 1 תגובה
  • 1 has this problem
  • 3 views
  • תגובה אחרונה מאת Matt

dbd963
dbd963
more options

Hi, We are using an accounting package which produces invoices, order forms, statement etc. Quite often we need to email copy invoices to our customers as well as emailing statements and purchase orders...we can do this directly from our accounting software. The file that is generated to be emailed has a "mozi_mapi-1", instead of a PDF format. Our customers cannot open the file...Is this being generated because we are using thunderbird....can we change the format to a PDF without changing email programs

Thanks

Hi, We are using an accounting package which produces invoices, order forms, statement etc. Quite often we need to email copy invoices to our customers as well as emailing statements and purchase orders...we can do this directly from our accounting software. The file that is generated to be emailed has a "mozi_mapi-1", instead of a PDF format. Our customers cannot open the file...Is this being generated because we are using thunderbird....can we change the format to a PDF without changing email programs Thanks

כל התגובות (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

This has appeared at intervals on the quickbooks forum for years, or so my Google searches indicate.

Close Thunderbird and QB and open windows temp folder and check to see if there is a mozmapi folder in there. If there is delete it and see if that helps.