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חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

I will contact the FCC and see if they can help. Every time I crash I send a report. I NEVER created a mozilla persona account and stumbled on it

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  • תגובה אחרונה מאת user633449

pissedoffwoman
pissedoffwoman
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I have repeatedly contacted mozilla each time my apps crashed. i later found out remote access was put on my device. Subsequently, I determined that all of my accounts are on Mozilla persona without my ever even knowing it. I want it determined who has created this account and who is using. I will go to the FCC. This has ruined my life

I have repeatedly contacted mozilla each time my apps crashed. i later found out remote access was put on my device. Subsequently, I determined that all of my accounts are on Mozilla persona without my ever even knowing it. I want it determined who has created this account and who is using. I will go to the FCC. This has ruined my life

כל התגובות (2)

user633449
user633449
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If someone created a persona account without your permission, you can close it easily. How do I cancel my Persona account?

If you'd like help with your Firefox crashes, please give us your crash ID's. Type about:crashes into your address bar, press Enter, and then copy the last 5 crash ID's into this thread (They should start with bp-)

user633449
user633449
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Also, I'm not sure what you mean by remote access, but I can tell you that Mozilla does not make or distribute any sort of remote access software, and that it isn't tied to any Mozilla accounts. Can you please clarify? Thanks!