Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

In trying to add a gmail account, I keep getting the "ussername or password is wrong."

  • 2 תגובות
  • 6 have this problem
  • 1 view
  • תגובה אחרונה מאת Pinklili

more options

The only email address setup in Thunderbird is a Roadrunner email. I'm having trouble receiving business emails forwarded to that email, so I'm trying to add my gmail account to Thunderbird... I followed the basic direction to add a Mail Account and I I made sure that everything entered was absolutely correct as far am my gmail and my password for it. No matter what I do, I get the same answer: "Configuration could not be verified - is the username or password wrong?"

The only email address setup in Thunderbird is a Roadrunner email. I'm having trouble receiving business emails forwarded to that email, so I'm trying to add my gmail account to Thunderbird... I followed the basic direction to add a Mail Account and I I made sure that everything entered was absolutely correct as far am my gmail and my password for it. No matter what I do, I get the same answer: "Configuration could not be verified - is the username or password wrong?"

פתרון נבחר

You have to configure Gmail to allow access to less secure apps. Thunderbird uses the IMAP-protocol, but Google thinks it isn't safe enough.

Go to your browser and login to Gmail. Now click on your profile picture and click Account. Go to the Security tab and click on Settings for Access for less secure apps under Account Permissions. Enable it and Thunderbird should have access to your email...

BTW This is totally safe. There's no need to scratch behind your ear about changing this setting

Read this answer in context 👍 5

כל התגובות (2)

more options

פתרון נבחר

You have to configure Gmail to allow access to less secure apps. Thunderbird uses the IMAP-protocol, but Google thinks it isn't safe enough.

Go to your browser and login to Gmail. Now click on your profile picture and click Account. Go to the Security tab and click on Settings for Access for less secure apps under Account Permissions. Enable it and Thunderbird should have access to your email...

BTW This is totally safe. There's no need to scratch behind your ear about changing this setting

more options

Thanks so much, it's working now. I appreciate the detailed instructions and the humor at the end. :)