Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

YouTube on TV - Device not supported error-Firefox Windows 7/8.1

  • 4 תגובות
  • 8 have this problem
  • 2 views
  • תגובה אחרונה מאת win7demon

win7demon
win7demon
more options

On Windows 7 and 8.1 Chrome and Internet Explorer opens https://www.youtube.com/tv without issue. Using Firefox i get an error stating that YouTube on TV is not supported by this device.

Any ideas?

Thanks

On Windows 7 and 8.1 Chrome and Internet Explorer opens https://www.youtube.com/tv without issue. Using Firefox i get an error stating that YouTube on TV is not supported by this device. Any ideas? Thanks

השתנתה ב־ על־ידי win7demon

כל התגובות (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

I get that, too.

Google's explanation of the error message is: "If you're receiving the message "YouTube on TV is not supported on this device" this means that the device doesn't meet the technical requirements for running the YouTube on TV app."

They don't list desktop or laptop PCs among the compatible devices: http://www.youtube.com/yt/devices/

Not sure how to investigate further. What would be the advantage of accessing this on a desktop/laptop PC?

win7demon
win7demon Question owner
more options

Its used as a plugin for Windows Media Center.

Not a big issue just means users will have to set it to use an alternate browser that does support it.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

This looks like a problem with some Firefox releases. The site works with the current 34 Beta and the current Nightly 36 build, but not in the Firefox 33 release and in the current Aurora 35 build. I don't know what goes wrong as there are no error messages in the browser console and the HTTP request/response headers also do not seem to be given a clue.

win7demon
win7demon Question owner
more options

Current nightly build 36 is working so definitely a bug.