Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

I want to open Twitter, but after I type the password, it doesn't open, but the message for saving PW does appear... can you help me?

  • 3 תגובות
  • 2 have this problem
  • 3 views
  • תגובה אחרונה מאת CarmenVE

CarmenVE
CarmenVE
more options

I'm using FF on another computer, and pages that I have used in the original have opened, except for Twitter. I give the PW and the message for saving the password appears, but Twitter's HP page doesn't open, instead the registration page is the one that does... I have tried with another system and the page opens, so I know the problem isn't Twitter's, but FF's... can you help me? I want to open Twitter here...

I'm using FF on another computer, and pages that I have used in the original have opened, except for Twitter. I give the PW and the message for saving the password appears, but Twitter's HP page doesn't open, instead the registration page is the one that does... I have tried with another system and the page opens, so I know the problem isn't Twitter's, but FF's... can you help me? I want to open Twitter here...

פתרון נבחר

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Read this answer in context 👍 1

כל התגובות (3)

guigs
guigs
more options

Please update to the latest version 31.1.1.

Here are some initial troubleshooting steps:

  1. Does this happen when you do not save the password?
  2. Does this happen when you temporarily disable firewalls or antiviruses? http://kb.mozillazine.org/Firewalls#McAfee_Personal_Firewall
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

פתרון נבחר

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
CarmenVE
CarmenVE Question owner
more options

Thank you... I cleared the cookies and was able to log in...