Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

When I play videos from VIMEO, all I get is the picture and no sound. They work fine on IE, but suddenly won't on Firefox. Using Windows 8.1.

  • 1 תגובה
  • 6 have this problem
  • 1 view
  • תגובה אחרונה מאת maccifj

more options

This just started happening today. (I believe yesterday there was an automatic Windows 8.1 update when I shutdown - don't know if that is related.) Anyway, when I click on a VIMEO video - ANY VIMEO video - all i get is the video (picture) but no sound.

If I go to that same link in Internet Explorer, the same VIMEO video and sound play perfectly.

Videos from other sites, Youtube, etc. all work with no problems in either browser.

Any simple solutions for this fix?

I'm using a relatively new Dell XPS 8700 desktop with Windows 8.1.

This just started happening today. (I believe yesterday there was an automatic Windows 8.1 update when I shutdown - don't know if that is related.) Anyway, when I click on a VIMEO video - ANY VIMEO video - all i get is the video (picture) but no sound. If I go to that same link in Internet Explorer, the same VIMEO video and sound play perfectly. Videos from other sites, Youtube, etc. all work with no problems in either browser. Any simple solutions for this fix? I'm using a relatively new Dell XPS 8700 desktop with Windows 8.1.

פתרון נבחר

Never mind - I just ran a Firefox update and that seemed to solve the problem.

Read this answer in context 👍 0

כל התגובות (1)

more options

פתרון נבחר

Never mind - I just ran a Firefox update and that seemed to solve the problem.

השתנתה ב־ על־ידי maccifj