Firefox crashes several times causing segmentation fault and os hangs..
Hi all I need some support with my firefox's crash reports, I experienced several crashes caused by segmentation faults in the last days.. I tried to disable the plugins and extensions without success, here are the submitted ids with the environment specifications and the stacktrace..
bp-13a18b97-31fe-4377-925f-bffcd2150202 02/02/2015 19:12 bp-0b4778a2-772a-4c80-a02f-49a072150202 02/02/2015 19:11 bp-9b67f1d4-bfec-4b10-82d8-419b22150201 01/02/2015 19:50 bp-96148524-40fa-4cf9-af44-9b1aa2150201 01/02/2015 19:49 bp-ae5064b2-28e3-4cbb-86ce-d135c2150201 01/02/2015 19:49 bp-021c9a88-a39c-4dd6-901a-338fb2150201 01/02/2015 19:49 bp-0cc1fe90-d18b-4569-b417-b68aa2150201 01/02/2015 19:47 bp-b9010685-d9c2-4023-bf6f-3d62b2150201 01/02/2015 19:38 bp-30b6ce06-4099-4b02-9b31-aa4592150201 01/02/2015 19:38 bp-42775095-85ab-4483-a8d9-514532150201 01/02/2015 19:33 bp-52b1c8fc-ea92-45a3-921e-5cefd2150201 01/02/2015 19:29 bp-f6fa76f9-d809-4d27-a828-28a342150201 01/02/2015 19:29 bp-882ad6af-b40d-4581-ae5c-6a36a2150201 01/02/2015 18:45 bp-3386431e-d79a-4b08-b2d7-fb5ff2150201 01/02/2015 18:26 bp-60f44c61-efd2-47cb-8876-1459f2150201 01/02/2015 15:36 bp-36dff3ff-33a1-40f0-96c5-23e1f2150201 01/02/2015 15:36 bp-6d645c52-77ff-41be-aea4-a52162150201 01/02/2015 15:35 bp-9c40023a-405e-4058-8a09-ab33f2150201 01/02/2015 15:35 bp-d24d5131-4e95-4e4e-8074-da8a92150201 01/02/2015 15:23 bp-8532da86-9863-4429-a7ec-b85be2150131 31/01/2015 12:38 bp-cd793567-13ff-4f83-aa1e-867352150131 31/01/2015 12:38 bp-18eb4ee5-2242-417d-9e45-f4d4a2150131 31/01/2015 12:38
Anyhelp will be appreciated
Regards
fusillator
כל התגובות (3)
Is this with a 32 bit or 64 bit Firefox version and a version from the repositories or the Mozilla server?
Try the (32 bit) version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.
You can find the full version of the current Firefox 35.0.1 release in all languages and for all operating systems here:
You can also disable possible extensions added by your Linux distribution.
Create a new profile as a test to check if your current profile is causing the problem.
See "Creating a profile":
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
השתנתה ב־
This is mozilla firefox from xubuntu repository, here's the details: firefox 35.0.1+build amd64 I tried to reinstall the package, remove the extension xul-ext-webaccounts, and create a new profile without success. I don't know if the previous segmentation faults may be related to the recent flash security bugs CVE-2015-0313.. Anyway I checked the plugin and updated the shockwave flash plugin from 11.2.202.440 to 11.2.202.442 Now I experienced a crash of the shockwave flash plugin again, but it lets the browser and os responsive. Here are the kernel report by dmesg:
[ 1346.694353] plugin-containe[2403]: segfault at 0 ip 00007f4c2143a5fa sp 00007fffa6363a50 error 4 in libxul.so[7f4c2067b000+3d09000] [ 1638.222670] hda-intel 0000:00:1b.0: Unstable LPIB (65532 >= 32768); disabling LPIB delay counting [ 1708.324460] plugin-containe[2639]: segfault at 0 ip 00007f4ae3ca35fa sp 00007fffe586e360 error 4 in libxul.so[7f4ae2ee4000+3d09000]
and here's the new firefox crash id: bp-eb912267-97f5-498d-b642-330602150206
I don't know if disabling hardware accelaration from the adobe player could be effective.. Anyway I can't follow the guide at https://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues becouse the right click context menu "Settings" of the flash player appears not clickable (disabled) Anyway I'll turn off the hardware accelaration option from the browser. Unfortunatly I haven't tested the 32 bit version from mozilla repo yet.
Thanks for your fast reply.
Regards
fusillator
I can disable the hardware accelaration from the flash player following the thread https://forums.adobe.com/thread/891337 I'm going to test a little more the new settings and give you new feedback.