We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Refreshed Firefox and it does not work properly

  • 1 תגובה
  • 1 has this problem
  • 3 views
  • תגובה אחרונה מאת LostGod

greenbau
greenbau
more options

after refreshing, Firefox barely works. All bookmarks gone and cannot reinstall from old data file on desktop. Cannot make new bookmarks, no history created. Looks like I need to totally remove via Windows and reinstall. Last time I did that there were still vestiges after reinstalling. Anything I need to know about reinstalling? All history and bookmarks should be available via Old Data right/

after refreshing, Firefox barely works. All bookmarks gone and cannot reinstall from old data file on desktop. Cannot make new bookmarks, no history created. Looks like I need to totally remove via Windows and reinstall. Last time I did that there were still vestiges after reinstalling. Anything I need to know about reinstalling? All history and bookmarks should be available via Old Data right/

כל התגובות (1)

LostGod
LostGod
more options

Is this what you are asking about? (https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer#w_remove-user-data-and-settings_2)