חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Firefox crashes

  • 2 תגובות
  • 1 has this problem
  • 1 view
  • תגובה אחרונה מאת FredMcD

more options

Firefox was working fine and all of a sudden, it crashes when I try to start it up. reinstalled it a couple of times but doesn't help. This is the error message that is produced "firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience."

Firefox was working fine and all of a sudden, it crashes when I try to start it up. reinstalled it a couple of times but doesn't help. This is the error message that is produced "firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience."

כל התגובות (2)

more options

First you need to check your Windows Installation for viruses, and try running Firefox in safe mode ( https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#w_how-to-start-firefox-in-safe-mode )

Also try disabling all addons.

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.