חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

I have a sync account i'm using on several machines but when I try to add it on a new machine sync tells me there is no account associated with my email address

  • 1 תגובה
  • 2 have this problem
  • 1 view
  • תגובה אחרונה מאת the-edmeister

more options

I'm successfully using sync on my work PC, a home laptop, and my iPhone. But I can't get it to set up on a new PC. I consistently get an Unknown Account error, whether I try to submit my password or request a password reset.

I'm successfully using sync on my work PC, a home laptop, and my iPhone. But I can't get it to set up on a new PC. I consistently get an Unknown Account error, whether I try to submit my password or request a password reset.

פתרון נבחר

Mozilla dropped support for "FirefoxHome" on iOS devices quite awhile ago.

If you have a Sync account where you have an iPhone connected to that account, you are probably using the pre-Firefox 29 version of Sync with a 3rd party app [Bookmarks-On-The-Go] -?? on the iPhone - along with older versions of Firefox on the work PC and the home laptop.

Please verify that your other Firefox installations are up-to-date.

Read this answer in context 👍 0

כל התגובות (1)

more options

פתרון נבחר

Mozilla dropped support for "FirefoxHome" on iOS devices quite awhile ago.

If you have a Sync account where you have an iPhone connected to that account, you are probably using the pre-Firefox 29 version of Sync with a 3rd party app [Bookmarks-On-The-Go] -?? on the iPhone - along with older versions of Firefox on the work PC and the home laptop.

Please verify that your other Firefox installations are up-to-date.