Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

how do i remove "maps galaxy by myway" from the mozilla homepage

  • 1 תגובה
  • 1 has this problem
  • 1 view
  • תגובה אחרונה מאת philipp

myurcon
myurcon
more options

I thought I was downloading a google gps mapping tool. However the Mozilla homepage showed "maps galaxy" as the only maping choice, so I clicked on it. Myway has taken over my firefox homepage and I can't get rid of it. I have uninstalled and reinstalled firefox several times from what looks like the Mozilla homepage. Nothing works, now what?

I thought I was downloading a google gps mapping tool. However the Mozilla homepage showed "maps galaxy" as the only maping choice, so I clicked on it. Myway has taken over my firefox homepage and I can't get rid of it. I have uninstalled and reinstalled firefox several times from what looks like the Mozilla homepage. Nothing works, now what?

כל התגובות (1)

philipp
philipp
  • Moderator
more options

hello myurcon, this sounds like a problem caused by adware on your pc. so please perform all those steps:

  1. go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware