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מידע נוסף

Forgot password and cappcha is turned off what should I do?

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  • תגובה אחרונה מאת cor-el

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I put in my password and it was recognized. do not now why. Tryid to retrieve it by using forgot password. The audio cappcha was turned off.  ??????

I put in my password and it was recognized. do not now why. Tryid to retrieve it by using forgot password. The audio cappcha was turned off. ??????

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This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"