חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

HOw do I restore my profile if the information was accidentally deleted when I switched from one computer to another?

  • 1 תגובה
  • 2 have this problem
  • 5 views
  • תגובה אחרונה מאת guigs

more options

I synced the profile information successfully to my new computer and then went to the old computer and clicked disconnect from profile. I then proceeded to delete my information however, it seems that I wasn't actually disconnected :( When I logged on my new computer, everything was gone.

Is there a way to restore the old info?

I synced the profile information successfully to my new computer and then went to the old computer and clicked disconnect from profile. I then proceeded to delete my information however, it seems that I wasn't actually disconnected :( When I logged on my new computer, everything was gone. Is there a way to restore the old info?

כל התגובות (1)

more options

HI, I understand that on a Windows 10 device that when you connected it to the account after disconnecting the other computer that nothing would sync. Unfortunately at the moment there is not a back up feature in sync. However there are some back up files that should be in your profile. For example, bookmarks back up automatically, see if there was a back up from from the bookmark dialogue here: Restore bookmarks from backup or move them to another computer