Thunderbird suddenly started sending blank emails!
Out of no where the computer I'm using at work (older Windows XP Dell), started sending emails blank.
It seems to only happen with new emails created. Replies are showing up at the recipient fine.
When I try to send a new email. I type in the email text. I go to send.. it gives me this message... "There was a problem including the file file:///C:/DOCUME~1/ADMIN/LOCALS~1/Temp/nsemail.html in the message. Would you like to continue sending the message without this file?"
If I continue sending the message, the recipient gets a blank email with just a subject.
There is no file showing attached. I'm definitely not attaching anything manually at lest. It is just a normal text email like I usually send, and usually works. Then, seemingly overnight, it is no longer working.
I've tried clearing cache and restarting the program/ computer. Nothing to my knowledge has changed on the computer to get this to start happening. Maybe an update I missed, that messed it up.
What now? I'm about ready to find another email program rather than trying to re-install and set it all up again.
השתנתה ב־ על־ידי BobbyM
פתרון נבחר
Could you try running Thunderbird in safe mode?
I think this is related to security software. See this : http://forums.mozillazine.org/viewtopic.php?f=39&t=2947787
Running Thunderbird in its safe mode would temporarily disable add-ons. Running Windows in safe mode with networking enabled would disable your anti virus but allow Thunderbird to run and connect.
https://support.mozilla.org/en-US/kb/safe-mode-thunderbird http://windows.microsoft.com/en-gb/windows/start-computer-safe-mode
Read this answer in context 👍 0כל התגובות (2)
פתרון נבחר
Could you try running Thunderbird in safe mode?
I think this is related to security software. See this : http://forums.mozillazine.org/viewtopic.php?f=39&t=2947787
Running Thunderbird in its safe mode would temporarily disable add-ons. Running Windows in safe mode with networking enabled would disable your anti virus but allow Thunderbird to run and connect.
https://support.mozilla.org/en-US/kb/safe-mode-thunderbird http://windows.microsoft.com/en-gb/windows/start-computer-safe-mode
It was the security software suddenly starting to block the temp file the program uses. It could have been from updates changing things.
Placing an exclusion rule on the file [*nsemail.html] seems to have fixed it.
If there is a path of communication to do so, such a key file should be communicated by Mozilla developers to security developers to avoid such a problem.
השתנתה ב־ על־ידי BobbyM