חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Just to let you know. WeatherBug, and 3 other obnoxious programs are snaking users into downloading their software instead of the new version by hocking FF2015.

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It is difficult to just download Mozilla right now. I ended up with 3 programs I did not want and not Mozilla at first. I got WeatherBug, some MalwareByte program and one that supposedly diagnosed and repaired my computer for a fee. My real malware program identified the MalwareByte program as Malware-Imagine that?! The diagnose and repair program would fix my computer which I have had a total of 3 months for a small fee of 49.95 to start and then a monthly fee. Meanwhile, the browser that I was supposed to have downloaded was nowhere to be found. After uninstalling everything and restarting my system 3 times, I believe that all the components are gone. I also got a TV program as well-I forgot about that one. I actually had to manually delete portions of it because uninstall only removed the main parts. If you were not familiar with how to get rid of this kind of obnoxious software, it would clog up your system and definitely give you major malware issues. Can Mozilla not do anything about this? Particularly since they are advertising Mozilla 2015 download.

It is difficult to just download Mozilla right now. I ended up with 3 programs I did not want and not Mozilla at first. I got WeatherBug, some MalwareByte program and one that supposedly diagnosed and repaired my computer for a fee. My real malware program identified the MalwareByte program as Malware-Imagine that?! The diagnose and repair program would fix my computer which I have had a total of 3 months for a small fee of 49.95 to start and then a monthly fee. Meanwhile, the browser that I was supposed to have downloaded was nowhere to be found. After uninstalling everything and restarting my system 3 times, I believe that all the components are gone. I also got a TV program as well-I forgot about that one. I actually had to manually delete portions of it because uninstall only removed the main parts. If you were not familiar with how to get rid of this kind of obnoxious software, it would clog up your system and definitely give you major malware issues. Can Mozilla not do anything about this? Particularly since they are advertising Mozilla 2015 download.

כל התגובות (1)

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Sorry to hear you got a bad link. Cybercriminals do not observe the niceties of the law, and search engines are not always effective at screening out their solicitations.

Since support doesn't handle these issues, we would appreciate your submitting a fraud report here: https://www.mozilla.org/about/legal/fraud-report/