We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Can't receive messages from Verizon email

  • 2 תגובות
  • 4 have this problem
  • 4 views
  • תגובה אחרונה מאת edpastor

edpastor
edpastor
more options

Can send messages.

Unable to receive Verizon messages into TB Inbox. Has worked for many years, but appears to have stopped after recent upgrade to 38.5.1. Can retrieve Verizon messages into Inbox on Android mail client. Messages are in the Inbox on Verizon browser-based email app.

Did not change any acct settings, and all settings appear to be correct.

Any suggestions where to look?

Thanks.

Can send messages. Unable to receive Verizon messages into TB Inbox. Has worked for many years, but appears to have stopped after recent upgrade to 38.5.1. Can retrieve Verizon messages into Inbox on Android mail client. Messages are in the Inbox on Verizon browser-based email app. Did not change any acct settings, and all settings appear to be correct. Any suggestions where to look? Thanks.

כל התגובות (2)

christ1
christ1
  • Top 25 Contributor
more options

https://support.mozilla.org/en-US/kb/cannot-receive-messages

edpastor
edpastor Question owner
more options

Thanks for pointer.

I disabled Norton email scanning---immediately rec'd all Verizon messages.

Enabled Norton email scanning---still receiving messages.

Problem resolved---at least for the moment.