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Error message: "Server has disconnected. The server may have g....."

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  • תגובה אחרונה מאת Queenmab100

Queenmab100
Queenmab100
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I am using TB 45.4.0 on both a PC (running windows 7) and a Macbook Air (running El Captain 10.11.6). My email account is set up as IMAP. I have an Archive folder where I put all the emails I have received in the last couple of months. It's a pretty big folder (about 5,000 emails). Starting about a week ago, whenever I would try to look at that folder on the Mac, I would get the following message: "Server has disconnected. The server may have g..." (For some reason, that's all I can see of the message on the Mac before it disappears.) While I can see the headers of those 5,000 emails in the Archive folder, I cannot view any of the messages.

I am *not* getting this message on my PC - all the emails in the Archive folder can be seen and read. I spoke with my ISP but we were unable to solve the problem.

I am not having this problem with any of my other folders, just this one.

Any thoughts on how to diagnose this? Thanks for your help.

I am using TB 45.4.0 on both a PC (running windows 7) and a Macbook Air (running El Captain 10.11.6). My email account is set up as IMAP. I have an Archive folder where I put all the emails I have received in the last couple of months. It's a pretty big folder (about 5,000 emails). Starting about a week ago, whenever I would try to look at that folder on the Mac, I would get the following message: "Server has disconnected. The server may have g..." (For some reason, that's all I can see of the message on the Mac before it disappears.) While I can see the headers of those 5,000 emails in the Archive folder, I cannot view any of the messages. I am *not* getting this message on my PC - all the emails in the Archive folder can be seen and read. I spoke with my ISP but we were unable to solve the problem. I am not having this problem with any of my other folders, just this one. Any thoughts on how to diagnose this? Thanks for your help.

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Queenmab100
Queenmab100 Question owner
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Some additional information: When I click on that folder, I get the 'blue spinning wheel of death' and a message in the bottom left of the screen that says: "Downloading xxx of 4756 in Archive" with xxx being a counter that starts at 1 and goes on forever! It's currently at 11,692, which makes not sense to me! How can it try and download more messages than are in the folder?