Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Firefox crashes

  • 2 תגובות
  • 1 has this problem
  • 1 view
  • תגובה אחרונה מאת cor-el

more options

Firefox did an update on my Windows XP, it never installed, just the hour glass just kept going. I did a cold shut down. Now computer gets to the Windows XP logo then restarts. Same thing in all modes, safe mode etc. I am very upset about this. If this is a problem, then you should warn the user before you just do an update

Firefox did an update on my Windows XP, it never installed, just the hour glass just kept going. I did a cold shut down. Now computer gets to the Windows XP logo then restarts. Same thing in all modes, safe mode etc. I am very upset about this. If this is a problem, then you should warn the user before you just do an update

כל התגובות (2)

more options

It sounds like your computer has other issues, a Firefox update can never cause a windows computer to not start.

I'd suggest seeing if the computer can open in Windows Safe mode.

more options

Like posted above, try to boot the computer in Windows Safe Mode with network support (press F8 on the boot screen or hold down the Shift key) to see if that works.

You can also try to ask advice at a Windows oriented forum.