Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

How do i stop from deleting all junk/trash messages automatically?

  • 1 תגובה
  • 3 have this problem
  • 43 views
  • תגובה אחרונה מאת user1121639

more options

When I delete messages from my inbox, they used to remain in Junk or Trash until I manually deleted them by emptying Trash folder, which was how I preferred. For some reason now they automatically delete themselves moments after being sent from my inbox. What have I done wrong? and how van I keep them in my junk/trash folders until I wish to empty them myself? Thanking you in your assistance, Mick (xr6rat).

When I delete messages from my inbox, they used to remain in Junk or Trash until I manually deleted them by emptying Trash folder, which was how I preferred. For some reason now they automatically delete themselves moments after being sent from my inbox. What have I done wrong? and how van I keep them in my junk/trash folders until I wish to empty them myself? Thanking you in your assistance, Mick (xr6rat).

פתרון נבחר

Right-click your account in the normal folder view in Thunderbird and choose Settings.

Select Server Settings under your account on the left side.

See my screenshot below. Make sure that the setting I have indicated is set to move deleted messages to the trash folder, not one of the other options.

Then select Junk Settings, and make sure that in the bottom part, it is set to move junk to the Junk folder, not to the Trash or somewhere else.

Read this answer in context 👍 2

כל התגובות (1)

more options

פתרון נבחר

Right-click your account in the normal folder view in Thunderbird and choose Settings.

Select Server Settings under your account on the left side.

See my screenshot below. Make sure that the setting I have indicated is set to move deleted messages to the trash folder, not one of the other options.

Then select Junk Settings, and make sure that in the bottom part, it is set to move junk to the Junk folder, not to the Trash or somewhere else.