חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

went to open ff got a full screen notification of a critical update. Is this real or a scam?

  • 1 תגובה
  • 2 have this problem
  • 4 views
  • תגובה אחרונה מאת Scribe

more options

Went to open ff browser. Full screen page came up asking me to download a critical update. Is this from ff or is it a scam?

Went to open ff browser. Full screen page came up asking me to download a critical update. Is this from ff or is it a scam?

פתרון נבחר

Hi, it's a fake update designed to infect you with malware! NEVER EVER click on anything like that! Please see the article - I found a fake Firefox update.

If you are in any doubt about the authenticity of update pop-ups etc., it's always best to ignore them and check for genuine updates yourself, by opening the 3-bar menu > Help (question mark at bottom right) > About Firefox. Alternatively, you can press the Alt key to bring up the main menu bar > Help > About Firefox. More - Update Firefox to the latest release.

A workaround which seems to alleviate this for many, is to install an ad-blocker, such as -

https://addons.mozilla.org/en-US/firefox/addon/ublock-origin

Or, but this may be less effective - https://addons.mozilla.org/en-US/firefox/addon/adblock-plus

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

Read this answer in context 👍 1

כל התגובות (1)

more options

פתרון נבחר

Hi, it's a fake update designed to infect you with malware! NEVER EVER click on anything like that! Please see the article - I found a fake Firefox update.

If you are in any doubt about the authenticity of update pop-ups etc., it's always best to ignore them and check for genuine updates yourself, by opening the 3-bar menu > Help (question mark at bottom right) > About Firefox. Alternatively, you can press the Alt key to bring up the main menu bar > Help > About Firefox. More - Update Firefox to the latest release.

A workaround which seems to alleviate this for many, is to install an ad-blocker, such as -

https://addons.mozilla.org/en-US/firefox/addon/ublock-origin

Or, but this may be less effective - https://addons.mozilla.org/en-US/firefox/addon/adblock-plus

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.