Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

How can I restore my bookmarks?

  • 1 תגובה
  • 1 has this problem
  • 1 view
  • תגובה אחרונה מאת the-edmeister

more options

I have lots of bookmarks and firefox sync. Somehow they got duplicated. I don't know if FF sync did this or my old xmarks extensions (which I disabled sometime ago). I tried to restore from FF bookmark backups. All I get is: "Unable to process the backup file" but all my current (duplicated) bookmarks were deleted. How can I restore my bookmarks?

I have lots of bookmarks and firefox sync. Somehow they got duplicated. I don't know if FF sync did this or my old xmarks extensions (which I disabled sometime ago). I tried to restore from FF bookmark backups. All I get is: "Unable to process the backup file" but all my current (duplicated) bookmarks were deleted. How can I restore my bookmarks?

כל התגובות (1)

more options

If Sync was Connected when you tried to Restore a bookmark backup from Firefox, chances are Sync won't have your bookmarks on the Sync server.

If Sync was Disconnected try logging in and see if they will Sync back to that device.

What about other devices connected to that Sync account? Your bookmarks should still be on that device; unless the bookmarks on the Sync server got wiped and that "change" was propagated to the other connected devices ...

BTW, we have had many reports of issues with Sync duplicating bookmarks when Xmarks was being used at the same time as Sync was connected.