Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

When I try to adjust settings for an email account, it won't accept "OK" and I can only get out by cancelling

  • 2 תגובות
  • 1 has this problem
  • 3 views
  • תגובה אחרונה מאת mmriv

mmriv
mmriv
more options

I'm trying to adjust the settings for an email account. I'm able to make the change, but when I hit "OK", nothing happens. The only way to get out is to hit cancel. It looks like the change works, but when I close Thunderbird and then re-open, it's back at the old setting. Any ideas?

I'm trying to adjust the settings for an email account. I'm able to make the change, but when I hit "OK", nothing happens. The only way to get out is to hit cancel. It looks like the change works, but when I close Thunderbird and then re-open, it's back at the old setting. Any ideas?

כל התגובות (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I am sure I answered this question at least once today already.

Change the name of the account. Try adding a 1 where the cursor is flashing and then click ok.

mmriv
mmriv Question owner
more options

Thanks - Unfortunately, that didn't work (I still couldn't hit OK to get out of the dialog box). I was able to manually make the change I wanted by directly editing the prefs file, but that's not really working either. The setting I want is correctly showing (delete mail older than 30 days), but it's not actually deleting the mail.

I think this problem started when I moved the files to a different hard drive, but I'm not sure.